This section covers how Proff Connect communicates with the Proff API, what data is sent and received, and how to troubleshoot common errors.
All communication is outbound-only, user-initiated, and strictly read-only. No customer data is ever sent to Proff.
1. API Requests & Responses
How requests are structured, what headers are used, example responses, pagination, and error handling.
2. Endpoint Categories
A full list of the Proff API endpoints used by Proff Connect, grouped by category.
3. Security & Data Protection
How the API token is stored and protected, what data leaves Salesforce, and how GDPR compliance is maintained.
4. Troubleshooting API Errors
Common error codes and how to resolve them.
5. API Usage Explanation
An explanation of how API calls are consumed per feature, to help you understand and manage your Proff API quota.
6. Related Links
Links to the Proff API Swagger documentation and official API docs.